Extension cable (if being used) that connects the USB adapter and the computer might be faulty.The USB port or PCI slot on the computer might be faulty.The Operating System on the computer might not support the Plug & Play feature or need latest system updates.'Found New Hardware' wizard does not come up.Some computers can only power a certain number of USB devices at the same time.This article will help you troubleshoot a NETGEAR wireless adapter that is not getting detected by your computer.

If you have a lot of USB devices connected to your computer already, try disconnecting some of them. If your adapter works fine in a different USB port, you might have a faulty USB port. Move your USB WiFi adapter to a different USB port on your computer. If your computer detects the adapter when you connect it directly, the cradle or extension cable might be faulty. If your USB WiFi adapter included a cradle or extension cable, try to connect the adapter directly to your computer. Connect the adapter without its cradle or extension cable For more information, see Microsoft's Update Windows support article. If your computer's Microsoft Windows installation isn't up to date, some devices and features might not work correctly. You can download the latest adapter software from the NETGEAR Download Center. Make sure that you use the latest software for your specific NETGEAR USB WiFi adapter. Download the latest software for your adapter If your computer doesn’t detect your adapter, try the following troubleshooting steps. Make sure that your computer meets the adapter’s minimum system requirements before troubleshooting further. Your adapter might require a certain version of Microsoft Windows (like Windows 10) or a certain type of USB port (like USB 2.0). Most NETGEAR USB WiFi adapters have minimum system requirements. You might see a window appear or hear a system sound to indicate that the adapter is detected, and the adapter LED should turn on. Your computer should detect your NETGEAR USB WiFi adapter within 15 seconds of plugging it in.

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